Frequently Asked Questions
Everything you need to know about your cozy essentials.
How do I determine my correct size in P.J. Salvage?
Our items generally run true to size with a relaxed, comfortable fit. We recommend viewing our detailed size guide on each product page to find your perfect measurements for loungewear and sleepwear.
What is your return policy for online orders?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How should I care for my luxury loungewear?
To maintain the softness of our fabrics, we recommend machine washing cold on a gentle cycle and tumble drying on low or laying flat to dry. Avoid using bleach or fabric softeners on our signature fuzzy fabrics.
When will my order ship and how can I track it?
Orders are typically processed within 1-2 business days. Once your package leaves our warehouse, you will receive a shipping confirmation email containing a tracking number to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select international territories. Shipping costs and delivery timelines vary depending on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Afterpay for interest-free installments.